Responsible gambling

At WinThere Casino, we take responsible gaming very seriously. We want to ensure that all our players have a fun and enjoyable experience while playing with us. However, we also recognize the potential risks associated with gaming and are committed to providing tools and resources to help you stay in control.

Setting Deposit Limits

If you feel that your gaming habits are becoming problematic, you can set deposit limits on your account. This will prevent you from exceeding a certain amount of money that you can deposit within a specified period of time. You can adjust these limits at any time by contacting our support team or through the "Responsible Gaming" section in My Account.

Time-Outs and Self-Exclusion

If you need to take a break from gaming, you can activate a Time-Out on your account. This will block you from accessing your account for a specified period of time, ranging from 24 hours to 6 weeks. Alternatively, you can also choose to self-exclude yourself from the casino for a longer period, which will remove all access to your account.

Self-Exclusion Periods

We offer two types of self-exclusion periods:

• Temporary Self-Exclusion: This option allows you to block access to your account for 6 weeks, 3 months or 12 months.
• Permanent Self-Exclusion: If you feel that gaming is becoming a problem and you want to remove all access to the casino, you can choose permanent self-exclusion. Please note that this will delete all of your account information and you will not be able to recover it.

Tools for Responsible Gaming

To help you stay in control of your gaming habits, we have developed several tools:

• Session Limits: You can set a daily or weekly session limit on the amount of money you want to spend.
• Account History: You can view your account history to track your deposits and withdrawals.
• Balance Alert: We will send you an alert when your balance falls below a certain threshold.

Seeking Help

If you feel that gaming is becoming a problem or if you need support with responsible gaming, we recommend the following resources:

• GamCare: A leading UK-based charity providing information and advice for people affected by problem gambling.
• GambleAware: A UK-based organization aiming to reduce gambling-related harm.

We are committed to providing a safe and enjoyable environment for all our players. If you need any assistance with responsible gaming or have any questions, please don't hesitate to contact us.